Shift Opus Privacy Policy

Effective Date: 10/09/2023

1. Introduction

Welcome to Shift Opus, we understand the importance of your privacy and are committed to protecting your personal data. This privacy policy aims to inform you about how we collect, use, and safeguard your information, in line with the UK Laws and General Data Protection Regulation (GDPR).

2. Data We Collect

  • Personal Data: Through our integration with Calendly, we collect your name, email, and phone number when you show interest in our services.

  • Non-Personal Data: We use cookies and tracking scripts to collect data about your usage patterns for analytical tools like Google Analytics, Hotjar, and other similar applications.

3. Purpose of Data Collection

Your data is used for marketing purposes and to respond to your enquiries effectively.

4. How Data is Collected

  • Directly, when you submit your details through the Calendly widget.

  • Indirectly, via cookies, forms, and tracking scripts integrated on our website.

5. Where Your Data is Stored

All data collected is stored on third-party platforms like Google Analytics, Hotjar, and Calendly.

6. Sharing with Third-Parties

Your data may be shared with third-party plugins we use, including but not limited to Google Analytics, Hotjar, Calendly, and tracking codes from Meta, LinkedIn, and Google.

7. Your Rights

Under the UK Laws and GDPR, you have several rights related to your data:

  • Access: You can request details of personal data we hold about you.

  • Rectification: If you believe we have incorrect information, you can request for it to be corrected.

  • Erasure: You can ask us to delete your personal data.

  • Objection: You can object to the processing of your data for marketing purposes.

  • Data Portability: You have the right to request a copy of the data we hold about you.

8. Data Retention

While data retention policies for analytical tools are governed by their respective platforms, it's important to decide on a retention period for leads captured via Calendly. We recommend setting a clear retention policy for such leads.

9. Security

Your data's security is primarily taken care of by our third-party platforms, all of which adhere to high-security standards. However, while we rely on their expertise, we cannot guarantee absolute security, as no method of online transmission is 100% secure.

10. Contacting Us

If you have any questions, concerns, or require more information about our privacy practices, you can reach out to us at [email protected].

11. Changes to This Policy

We reserve the right to update this privacy policy at any time. We will inform you of any changes by posting the new privacy policy on our website.

By using our website and services, you consent to our privacy policy and agree to its terms.